{"id":3465,"date":"2018-11-03T05:58:10","date_gmt":"2018-11-03T05:58:10","guid":{"rendered":"https:\/\/eyecandycreations.us\/?page_id=3465"},"modified":"2024-03-11T22:27:46","modified_gmt":"2024-03-12T02:27:46","slug":"policy","status":"publish","type":"page","link":"https:\/\/eyecandycreations.us\/policy\/","title":{"rendered":"Policy"},"content":{"rendered":"
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Policy<\/em><\/p>\n<\/div>\n<\/div>\n<\/div>\n

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Last updated: Sept 25, 2020<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n

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RETURNS<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n

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We are only happy when you love your frames! So if you decide not to keep your online purchase, we understand. Simply send us an email with your name, address and invoice number to info@eyecandycreations.us within seven days of receiving your shipment. As long as you\u2019re within 7 days, we\u2019ll email you a Return Authorization label. Always refer to this tracking number when corresponding with us or shipping your merchandise so that we can expedite your return.<\/span><\/p>\n

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Regretfully, we can\u2019t accept merchandise for return that is bought on sale or isn\u2019t returned in its original condition; and we can\u2019t fully credit you without the original casing \u2013 so please remember to include your cases and cleaning cloths. We are also unable to reimburse you for the costs of shipping, so be sure to let us know if your glasses aren\u2019t right for you within 1-3 days of receiving them before you send them to<\/span><\/p>\n

us. If you have any questions about our policies, please let us know. We\u2019re always happy to speak with you.<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n

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CUSTOMER SUPPORT<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n

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Having trouble with your order? You can reach us by email at info@Eyecandycreations.us or info@fubuframes.com M-F from 9am-5pm. Your<\/span><\/p>\n

satisfaction is our priority and we are here to help in anyway possible. We are at your immediate service during the business week and will respond to any emails sent over the weekend on the following business day.<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n

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SHIPPING POLICY<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n

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Do you ship internationally?<\/strong><\/p>\n

Yes. Internationally shipping charges apply.<\/span><\/p>\n

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How long will it take for my glasses to arrive?<\/strong><\/p>\n